Privacy policy

Privacy Policy

Vecora AS take our users' privacy and security seriously. This privacy policy describes what types of personal information we collect, and how this data is handled. The purpose of gathering information is to provide services, follow-up of inquiries, and to compile statistics used to improve our services.

Cookies

Cookies are small data stored in your computer's browser. We use cookies for web analytics and for various services on our website to work. Among other things, these are used to register that you have visited our website in the past and for the chat service on the website to work. You can choose yourself to block and allow the use of cookies in your browser.

Some cookies are used for retargeting of advertising you have previously shown interest in.

The following cookies are used on the site:

  • For Google Analytics: _ga, _gat, _gid
  • For Hubspot: __hssc, __hssrc, __hstc, messagesUtk,
  • For HotJar: hjSiteLang, _hjIncludedInSample
  • For Facebook: fbq
  • [Craft. Innlogging og skjemaer?]
  • [Cookie-message]

Web analytics

We collect visitor statistics for vecora.com using the Google Analytics and Hotjar analytics tools. We collect information about how the site itself is used, which pages are visited, how visitors navigate between pages and segments on the page, how long the visit lasts, what website you came from, and information about the client you use. None of the information stored can be used to identify you as a person.

The purpose of web analytics is to help us understand user behavior so that we can improve the experience of our sites. Anonymized visitor statistics will be shared with advertisers and may be published.

Chat

To make it easier for you to contact us, we offer the use of HubSpot LiveChat on vecora.com. Logs of written communication through this service will be stored in the same way as when sending emails to someone in our organization. The information you provide is the one you choose to provide yourself when contacting us, such as your name, email address and what the inquiry is about. The service provider does not have legal access to this data.

Meeting scheduling

To make it easier for you to contact us, you can schedule a meeting with one of our advisors directly on vecora.com. For this, a service provided by Hubspot and Google Calendar is used. The information stored is the same you choose to provide yourself when scheduling a meeting through this service, such as your name, email address, date and time of meeting, and who you arrange to meet with. The purpose of storing this information in the calendar is to reserve this time for you, and afterwards regain an overview of previous meetings held and time spent. The calendars of our employees are openly accessible to everyone in our organization. The service providers do not have legal access to this data. Data is stored online with the service providers, in addition to being stored locally on our employees' devices.

Projects and Storage Service Agreement

We process personal data when working on projects on behalf of clients. There are no limits to which type of information we process, but only personal information needed to complete the assignment will be stored. This could for example be names and phone numbers of employees to be listed on a clients website. All data provided to us has in common that our customer and client must have a legal basis for providing these to us in the first place, and that access to this information is limited only to those of our employees who are involved in carrying out the assignment.

All personal data will be deleted after completion of the assignment. Regular customers usually have a Storage Service Agreement with us. This service agreement is signed for 24 months and can be renewed. The agreement allows us to continue to store work files, which may contain personal data, even beyond the original assignment, and enables us for example to produce updated reprints of brochures. All personal data is deleted as soon as the customer no longer has a Storage Service Agreement with us.

Data is stored with Google and locally on our devices.